New Customer Orders
Sign up for business internet with Express Repair Premium included.
Included with business internet service
Next-day appointments weekdays
Reduced fees for onsite visits
Most Hughesnet problems can be fixed by phone. Tech support is always open, giving you a lifeline no matter what hours you keep.
Hughesnet technicians arrive to patch things up by 5pm the next weekday. That’s up to 9 business days faster than a standard tech visit.
Hughesnet Express Repair costs $0 extra on top of your monthly business internet rate—and onsite visits cost just $24.99 per appointment.
What is HughesNet Express Repair?
Hughesnet Express Repair is a tech support service offering expedited onsite repairs at reduced rates.
Next-day service Monday to Friday, 8am to 5pm
Included with all business internet packages
Onsite repairs just $24.99 per appointment
How do I request Hughesnet Express Repair?
New customers. To add Hughesnet Express Repair to your new internet service, call 1-844-715-0783.
Current customers. To start a service request or upgrade to Express Repair, call 1-866-347-3292.
What is the Hughesnet Express process?
Call tech support. If you experience a service interruption, call 1-866-347-3292 for help troubleshooting (open 24/7).
Schedule visit. If Hughesnet cannot resolve your problem via phone, your agent will schedule an onsite visit for the next business day.
Await repairs. Between 8am and 5pm the next weekday, your technician will arrive to diagnose the issues and perform repairs.
What issues does Hughesnet Express Repair cover?
Express Repair covers the labor and equipment needed to restore service after an outage within Hughesnet’s control.
Defective Hughesnet equipment or cabling
Antenna repositioning on the current mounting configuration
Cost of parts required to restore service
Preexisting issues on the Service Plan
Power surge on a properly connected service setup
For more information on covered and non-covered repairs, call 1-866-347-3292.
How quickly can HughesNet Express Repair technicians respond?
With the Express Repair Premium plan, Hughesnet repair technicians respond by 5pm the next weekday if your phone agent can’t solve your problem first.
To help prioritize business repairs on the Hughesnet network, Hughesnet offers Express Repair Premium at no extra cost with all business internet plans.
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